Zambelis Lights Privacy Policy
Effective Date: 1/11/2024
At Zambelis Lights, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.zambelislights.gr, purchase products, or interact with us in any other way.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you visit or interact with our website:
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Personal Information: When you place an order through our B2B platform, register for an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
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Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, device type, and browsing behavior, using cookies and similar technologies.
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Cookies: Our website uses cookies to enhance user experience, track site usage, and analyze site performance. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Processing Orders: To fulfill your orders through our B2B platform, process payments, and ship your purchases.
- Customer Support: To respond to inquiries, provide assistance, and improve our services.
- Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt out of marketing emails at any time by clicking the unsubscribe link.
- Website Improvement: To analyze and improve the performance of our website, ensuring a better user experience.
- Compliance: To comply with legal obligations and resolve any disputes that may arise.
3. How We Protect Your Information
We use reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption technologies for transactions and secure storage of data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors, such as payment processors, shipping companies, and email marketing services, who help us deliver our products and services.
- Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to law enforcement or other government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct your personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-out of Marketing: You can opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at exports1@zambelislights.gr
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: exports1@zambelislights.gr